Does your restaurant offer online food ordering services?
Are you seeing a lot of customers using third-party services for placing orders, such as GrubHub and DoorDash?
If your answer’s yes and you’re selling more through third-party sites than through your own website, your food business is missing out on potential sales.
If you want to increase your sales, it’s time to unlock the secret of converting third-party customers to direct ordering.
Here’s how you can get your customers to buy directly from you.
The first step for most restaurants is to re-engage with their customer base by sending out an email announcing the shift from third-party delivery and inviting them to order directly from the restaurant.
It’s important to establish a direct relationship with customers who supported your business through third-party platforms. If you could capture just 10 percent of these customers, it could significantly improve ROI for your online food ordering platform.
When it comes to creating a free online ordering system website that converts, you need to ensure that you’re catering to customers’ needs. If they can’t find what they’re looking for or are confused by the layout of your site, they will simply order from elsewhere.
· First and foremost, make sure that your menu is clear, concise, and easy to navigate. Your menu should be organized into categories so that customers can find exactly what they are looking for (often in no more than two clicks).
· It’s also important to include colorful photos of each dish as well as detailed descriptions with ingredients and pricing information on your online ordering custom platform.
· Also, ensure that your website loads quickly (especially on mobile devices) and provides an easy way for customers to contact you if they have any questions along the way.
Use pop-up windows, informational videos, and free shipping offers to convert visitors into first-time customers.
Offer special discounts and promotions for those who order directly from your website or download your app. Then send them re-marketing emails with coupons or loyalty rewards. This includes offering a percentage off their orders, free delivery, or even a free meal once in a while.
If you've collected customer email addresses, use the social media app’s custom audience feature to target them specifically with ads and promote special offers or new menu items. This will help you create brand awareness and lead to increased direct sales.
Now that you know your restaurant website is the best tool for capturing and converting visitors who use third-party food delivery services, get in touch with Online Food Orders today.
With the right web design strategy and our commission-free ordering system for restaurants, we can help turn your site into a powerful sales channel and capitalize on those sales.
We create a custom online ordering website platform that connects directly to your restaurant domain and helps enhance customers’ ordering experience.
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