COVID-19 and Its Effect on The Food Industry
The current COVID-19 crisis has been challenging for all industries across the globe. From Michelin star restaurants to local bakeries, all food services shifted online to retain their customers and keep their operations running. This transition has altered trends unchangeably in the food and restaurant industry, like the change to free online food ordering platforms.
Let's look at some effects of the COVID-19 pandemic on the food industry.
Food Safety
The spread of COVID-19 raised plenty of concerns about food safety. As a result, food providers paid considerable attention to their food packaging and upgraded it for today's market needs. Sustainable packaging with minimal plastic material became the norm.
Robust hygiene practices were implemented to reduce the risk of food contamination, and restaurant personnel followed strict social distancing protocols while preparing food. Aside from food safety, the improved health of the workers became a priority—food companies and restaurants owners made sure their employees were safe from the deadly virus.
Inventory disinfectant procedures
Another impact of COVID-19 has been with location or store maintenance. Food companies and restaurants made sure their employees were working in a safe environment by deploying disinfecting services regularly.
Since windows, doors, handles, etc., are frequently touched, they must be disinfected consistently. In addition, the use of gloves, face masks, and protective gear became essential for working in a collaborative environment. Frequent hand washing and sanitizing were encouraged so that no virus or germs gets transmitted to the food.
Soar in deliveries
The outbreak of COVID-19 extensively minimized physical contact. All services, stores and restaurants were shut down, and day-to-day activities came to a halt. This is where online services and deliveries stepped in.
To curb the spread of coronavirus, the food and restaurant industry relied on delivery and take-out options. Online orders amounted to $4.7 billion in Canada in 2019. Another survey reports that 49.4% of Canadians will continue to order food online even after the uplifting of the lock down.
Online Ordering Software
Customers seek transparency, efficiency, and a personalized approach when it comes to online ordering. Today, an online ordering system has become an absolute necessity for the food and restaurant industry.
If you want to ensure strong communication with your customers without any third-party intervention, we have the tools to help.
Our custom online ordering platform can and has saved businesses from commissions to third-party platforms worth $2,000,000 and more. Our commission-free online ordering system is secure and has various built-in options such as multi-language, dine and reservation services, admin dashboard, and more.
Get in touch with us for more details and try a test order today!




