How to Streamline Delivery, Pickup, and Online Reservation Services
The ongoing COVID-19 pandemic has made survival difficult for all industries around the world. From local bakeries to fine dine-in restaurants, all eateries shifted to the online platform to serve their customers and save their restaurant business from shutting down. Today, customer expectations for online ordering options are ever-increasing, and restaurant owners are under immense pressure to deliver quality services.
Allow us to assist you if you are looking for a simple and easy way to cater to your online customers. Here's how you can streamline your delivery, pickup, and online reservation services.
Take Small Steps
Before beginning the day, it's critical to understand how many orders you can deliver in a given time. While receiving orders from customers may be a positive experience, you must ensure that the food quality is not compromised. Set a daily quota and stick to it to keep your brand name and standards up to par.
Quality Online Ordering Experience
One of the most important aspects of an online food business is online ordering. Always remember that the simpler the process, the more orders! So, analyse your current method and look for ways to make it as accessible as possible.
Our online ordering system will send you a minimum of three e-mails when an order is placed. This way, you'll be able to track your customers' orders with accurate status updates. In addition, when an order is updated, your customer will receive a real-time notification. Our system will also assist in determining waiting time, keeping customers informed, and improving their overall ordering experience.
Reduce Waiting Time on Deliveries
A customer's review and rating of your restaurant can be influenced by the delivery time. Food delivered later than expected will not be fresh and may not taste the same. Therefore, it's critical to provide precise delivery times. This includes time spent preparing food, packing, and driving (keeping traffic in mind).
Accessible and Fast Pick Ups
Another thing to remember is that customers who pick up food are usually on their way to somewhere else and don't have much time to spare. Set a pickup time on your online application so that customers arrive on time and orders are completed smoothly.
Why rely on third-party delivery apps when you can get a customised online ordering system for a more streamlined process?
At Online Food Orders, we provide customised online ordering platforms for restaurants, removing the need for you to create and maintain a website. With us, you'll get a secure, commission-free online ordering system. All you have to do is register your restaurant and fill out the necessary information.
Contact us for more information or place a test order to see how it works.




