Transitioning to an Online Ordering Systems
Having an online presence is extremely crucial for your restaurant today. Restaurant managers and owners are using a user-friendly interface to keep their business up and running, especially with the pandemic outbreak.
Here are some ways you can ensure a smooth transition to an online ordering system.
Reduce Labour Cost
There's no way you can smoothly transition to an online ordering system without calculating your labour cost. You can calculate manually by breaking it down into total labour costs, labour cost per hour, total revenue, and total sales. From this, you'll get a better idea of where you're standing and what you can improve.
Simplify your Online Menu
One of the most time-consuming components of restaurant management is menu automation. Your customers may also have a hard time selecting a menu because of various options.
The best thing to do is to scale your online menu down to your hit items so that customers can easily place their orders.
Build Strong Customer Relationships
According to Accenture, 75% of customers said they would buy from a business that recognizes them by their name, saves purchase history, and recommends services or products accordingly.
An online ordering system will help you keep track of your regular customers and their ordering patterns. This ensures a personalized approach as you can offer promotions and recommend dishes based on their ordering history. This data is also valuable to restaurant owners as you can then send targeted offers to customers to ensure they keep coming back for more.
Include the 'Add to Cart' Option
No matter how much they've added into their cart, the "add to cart" option should always be visible and direct the customer to the checkout page. Make sure the customers aren't redirected to multiple pages to confirm their order.
The platform should also avoid asking for excess information to complete an order. The delivery fee, total amount, and other basic information should be stated clearly. You can even add Google Maps or other street maps for convenient location access.
Have Remote Payment Options
Restaurant mobile payments are now becoming popular, especially in the quick-service business, after an extremely slow acceptance rate over the last few years.
Your online ordering restaurant software must have an in-built function of mobile or credit card payments.
Looking for a way to step up your online ordering software? Online Food Orders is your one-stop solution!
We offer custom online ordering platforms for restaurants, saving you the hassle of creating and running a website. Our commission-free online ordering system is secure and has many built-in functions such as table reservation, admin dashboard, online payment, and more.
You only need to register your restaurant and fill in the details. Get in touch with us to learn more about our services or to take a demo.




